The store at the other end of lost luggage

The company’s history starts in 1970 with Doyle Owens, a borrowed pickup and a $300 loan. His first load of unclaimed luggage came from Trailways Bus Line in Washington, D.C.; he sold the contents on card tables in a rented house. The timeline dates his first airline contract, with Eastern Airlines, to 1978. Airline luggage came later in this account. Selling the things inside a bag was the starting point. The name still describes only part of the supply. The company’s FAQ lists unclaimed baggage and cargo, mainly from airlines, along with buses, trains, trucks and travel and hospitality businesses. That mixt…